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Customer Support Specialist Enthusiastic & Customer Minded Professional

The Challenge

As Customer Support Specialist you’ll be responsible for helping our customers with all of their questions about the use of our products. You’ll be the first line of contact with our customers and you work closely together with all other teams to deliver an oustanding experience for our clients.

Your tasks:

  • Answering support questions
  • Answering (pre-)sales questions
  • Write and maintain help documents
  • Support of Sales Representatives
  • All kinds of other stuff, you’ll never be bored!

The Ideal Candidate

At FleetGO, our level of customer support and customer satisfaction stands out, so you must be a naturally “helpful” person. You’re a great, natural communicator and are able to help customers with all kinds of matters. You’ll answer the phone, answer on tickets and e-mails and help us improve help-documents.

You’ll be part of our Support Team and you’ll be working at our headquarters in Hattem, The Netherlands.

The Desired Skillset

  • Min. 1 years of experience in customer support
  • Professional communication skills
  • Highly motivated en enthusiastic

Bonus Points

  • Experience in technology and cloud solutions
  • Excellent analytical and problem-solving skills
  • A second or third language is preferred (professional level)

The Perks

We believe that the most important aspect of a job is being excited about it, having growth opportunities and working in a team you really like. Aside from all this, you will find:

  • A challenging job in a fast-growing company
  • Both freedom and responsibility
  • The tools and financials to build a company
  • An attractive salary
  • …and everything else you need to succeed!

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    Job details Location: HQ (Hattem, NL)

    • Fulltime (32-40h)
    • Customer-minded
    • Professional communication skills
    • At least 1 year of experience

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